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Frequently Asked Questions
Shipping Info
Questions Frequently Asked Smitty
Questions before ordering?
These are just a few questions that our customers have asked us. Hope that this will answer any questions that you might have before ordering without waiting for a response from us.
 
Q How do you ship and how long does it take?
A Single item purchase-USPS first class, Larger quantity purchase USPS Priority. Shipped out within 1 to 3 business days from date of payment.

Q Can I buy wholesale?
A Try one of Smitty's Wholesale Combo 6 or 12 Packs. Now you can buy a larger quantity and selection at the same time.


Q Do you offer refunds or store credit?
A Of course, what good business doesn't? Just notify us of the problem, send item back to us and we will replace it with your choice of item or items of equal value.

Q Can I order by mail? What types of payments do you accept?
A Yes, just e-mail us with the following information
Item Number
Price
Name
E-Mail Address
Someone from our staff will contact you with our Mail Order Policy. Absolutely No Sales To Minors!

Q Can I order if I am not 18?
A OK? Maybe, you didn't read the Disclaimer or any of the other Q&A's. But, the answer to this question is a great big NO! Disclaimer and Terms of Purchase

Q Are these knives fully automatic?
A Yes, some have simple buttons. Selection of knives have different types of buttons, some are hidden but all are automatic.

Q I can't find smittysknives.theshoppe.com in search engine listing?
A Book Mark our Home Page or type in our URL address www.smittysknives.theshoppe.com in the URL address bar at the top of your browser. To keep our prices low we do drop our listings from time to time.